This guide does not replace legal, medical, or emergency advice. If you are in immediate danger, call local emergency services.
Overview
Find the right organization or service based on location, language, status and urgency.
What support can newcomers find in Canada?
Across Canada, immigrant-serving organizations help with settlement, language, employment, housing, health navigation, school registration, community connection and urgent basic needs. The right organization depends on your city, immigration status, language preference and urgency.
- Settlement and orientation services
- Language classes and interpretation support
- Employment, resume and credential guidance
- Food, housing and emergency basic-needs support
- Refugee claimant, legal and trauma-informed referrals
How to choose the right organization
Start with your immediate need, then filter by location, service language, eligibility and whether the organization is accepting new requests. If your need is urgent, prioritize crisis lines, shelters, food supports and legal deadlines before general settlement navigation.
- Use Find Help for guided matching
- Check whether the service is online, phone-based or in person
- Look for verified and active organizations
- Prepare documents before contacting an organization
Frequently asked questions
Can I use newcomer services before I arrive in Canada?
Some services are available online before arrival, especially orientation, employment preparation and settlement planning. Availability depends on eligibility and organization rules.
Do I need a permanent resident card to get help?
Not always. Many community services support refugee claimants, temporary residents, students, workers and families, but eligibility differs by program.
Is this emergency support?
No. If you are in immediate danger, call local emergency services or a crisis line in your area.